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Cost & care at 4-day executive meeting

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Situation

 A major chain of convenience and travel stores hosted a four-day executive meeting in early 2023. Recognizing the importance of attendee health and productivity, they sought a reliable solution for on-site medical care. 

Challenge

Medical emergencies or illnesses can occur at any event, disrupting schedules and resulting in costly off-site care. The hosting organization faced the challenge of balancing attendee health with minimizing disruptions and expenses.

Solution

InHouse Physicians provided an on-site medical team equipped to handle everything from minor injuries to critical emergencies. Over four days, the clinic served 150 attendees, offering concierge-level care and immediate medical attention. This eliminated the need for attendees to seek off-site care.

Outcome

  • Medical Savings: $72,642 saved in attendee medical claims.

  • Efficiency: Average attendee visit took just 15 minutes, minimizing time away from the event.

  • High Utilization: 76% of attendees who used the clinic would have otherwise sought off-site care (ER, urgent care, or primary care).

Impact

By providing comprehensive, on-site healthcare, InHouse Physicians not only saved significant medical costs but also ensured business continuity. 

Attendees stayed engaged, the event remained on schedule, and the hosting organization received a 10/10 satisfaction score, with one planner stating: "I will never have another event without IHP."

This case highlights how InHouse Physicians delivers measurable value, helping organizations prioritize health while protecting their bottom line.

 I've been planning events for 20 years. I didn't know I was missing this. I will never run an event without InHouse Physicians again.' — Senior Event Director 

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